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SETUP GUIDES & TUTORIALS



FAQ

Why do I need ‘Wtva VPN’?

If you don’t want websites, your ISP, or hackers snooping on your activities, then a VPN provides the protection you need. Wtva VPN encrypts your data while it’s in transit, making it unreadable for third parties. Wtva VPN also hides your IP address and location by giving you an anonymous IP. At Wtva VPN, your security is the top priority. Wtva VPN does not log your browsing activity.

What is a VPN?

A VPN is Virtual Private Network; a secure tunnel between two devices.

A VPN creates a secure tunnel between your computer and every website or application online allowing you to anonymously appear to be anywhere you choose. A VPN hides your IP address and location. The outside world will see only our IP address and location.

Will a VPN slow my internet connection?

With any VPN, it can, but the difference is often unnoticeable. Furthermore, if your ISP is throttling certain types of traffic, using a VPN could actually boost your speed. At Wtva VPN we run a premium high speed network using bandwidth from tier-1 providers.

What are PPTP, L2TP and OpenVPN?

PPTP, L2TP and OpenVPN are the three major VPN technologies. All three provide the same service, but work in different ways. PPTP and L2TP are natively supported by any modern operating system. OpenVPN requires installation of additional software. You need to connect only one VPN type per device - we have three just in case something is blocked at your end.

How does the 30-day money-back guarantee work?

We're confident that Wtva VPN is the world's fastest and most reliable VPN. If for any reason you're unhappy with your experience, you have a full 30 days to be reimbursed on your chosen subscription plan.

What do I get with my subscription?

Each subscription comes with access to all of our apps and server locations. You can download Wtva VPN apps on as many devices as you'd like, or use our manual configuration instructions.

What devices and platforms do you support?

Wtva VPN has apps for Windows and Mac, auto configurations for iOS and Mac, as well as manual configurations for all other supported platforms.

How many devices can be connected to Wtva VPN simultaneously?

A single subscription can be used simultaneously on:

one computer,
Windows, Mac, or Chromebook

two mobile device (smartphones or tablets).
Android, iPhone, iPad, iPod, or Kindle Fire

To avoid conflicts, use different VPN type for each device - OpenVPN, L2TP, PPTP.

How do I install Wtva VPN?

After you've purchased your subscription, you will be able to download any software from our site. Download links are integrated within setup guides. You will also receive a unique Username and Password valid for all our VPN servers.

What kind of support do you provide?

The best way to reach us is via email at , we usually answer within minutes.

You can also use the contact form on our site.

I don't see any links to download the apps. Where can I download them?

After you sign up and login to our site, you'll see the download buttons and links integrated in our setup guides.

Can I use Bit torrents/P2P file sharing networks whilst connected?

No, to ensure the best possible VPN service for all our subscribers access to bit torrents and p2p file sharing networks are strictly prohibited for use whilst connected. If you wish to use these services you will still be able to by simply disconnecting from our service before doing so. Using the service for taking part in criminal or illegal activities is also strictly prohibited. We can take no responsibility for users’ actions whilst using this service and we reserve the right to cancel any user’s access that is proven or suspected of abusing our system for criminal or illegal activities with no prior notice or refund.

Is there a limit on the amount of bandwidth I can use?

There is absolutely no limit. Our servers are far more powerful than the fastest broadband connection. We always keep plenty of free bandwidth in reserve.